We have developed a Live Text Talk system where users can ‘talk’ to one of our trained team using a live chat function.

Live Text Talk is a free-to-use and easily accessible service which aims to provide real-time advice and help for those experiencing domestic violence in a discreet way which does not put them at further risk.

The service will operate daily between 11am and 1pm, Monday – Friday. It is not an emergency service and those in danger still need to call 999.

Please click on the ‘Talk’ button in the right-hand corner of the navigation bar to start the live chat service.

Other ways to talk to us


You can also call us between 9am-5pm Monday to Friday on our telephone line: 01271 370079/80


Email us using the form here

Live Text Talk is not an emergency service. If you are in a crisis or in danger, help and support are also available from the following:

Emergency services: 999

Non-emergency: 101

Samaritans 116 123 (samaritans.org.uk)

The Survivor’s Trust Helpline 0808 801 0818 (thesurvivorstrust.org)

24 Hour Domestic Violence Helpline 0808 2000 247 (womensaid.org.uk)

Hub of Hope (hubofhope.co.uk)

Cover your tracks online

For information on how to cover your tracks online, read more here