Our Refuge is a purpose built property that offers support services for families and single women who are fleeing in crisis due to Domestic Abuse and need a safe place to begin their move on after leaving an abusive relationship.

We have eight rooms and can offer 25 bed spaces in total, residents have their own room which they share with their children and the rest of the living is communal (bathrooms, kitchen, dining room and TV room area, Laundry facilities).  There is access to a Playroom and we have an outside space for use by families.   As part of the support here we have two Women’s support workers and two Family intervention workers and also our playroom worker.  There is a manager and administrator here also.

The Refuge is staffed during office hours 9am-5pm Mon-Thurs and 9am-4.30pm on Fridays.  Outside of these hours it is covered by an on-call service for crisis or emergency support

The aim of Refuge is to provide a safe place from where the workers can develop with the resident a personalised plan to support individual families.

Our ethos is to work with the family as a whole and offer the following services:

For the women we can offer practical support such as accessing housing, support with benefits advice, locating legal services and support through subsequent court cases as well as emotional support through one to one meetings with workers and also group sessions with other residents.  We hold regular “house meetings” when everyone is encouraged to find their voice, to offer ideas and feed into the service for the benefit of all residents.

For the children we have the Family intervention work which focuses on therapeutic work including one to one sessions and group work with the children as well as supporting mums and their children together in order to heal and recover from their experiences.

The playroom has an emphasis on fun through many different activities and is a place for mums and children to play together as well as for the children to spend time with the others staying here. There are structured and therapeutic group play sessions as well as 1:1 support for families who have decided to take part in therapeutic family intervention as part of their recovery programme.

We are a small friendly dedicated team who aim to work to keep families safe and promote healthy relationships